Frequently Asked Questions
Below you'll find detailed answers to your most commonly asked questions about our children's services.
- How can I prepare my child for a stay in the hospital?
- Where will I stay while my child is in the hospital?
- What medical services do you offer?
- Do you offer any additional services for my family?
- Do you have locations near my home?
- What about my child’s schoolwork?
- Will my insurance cover my child’s treatment?
- I need some information about my child’s condition. Where can I look?
- How can I donate to the Ronald McDonald Children’s Hospital of Loyola?
How can I prepare my child for a stay in the hospital?
When your child is sick or injured and facing hospitalization, it’s best to talk openly with them about their fears and concerns. Assure them that you’ll be there every step of the way. We also provide a pre-operative tour for all families who require an extended stay. To schedule a tour, call (877) 216-KIDS. For more information on how to prepare and what to expect, visit Preparing for a Hospital Stay.
Where will I stay while my child is in the hospital?
If your child requires an extended stay, or if you have a sick infant in our Neonatal Intensive Care Unit, we recommend you stay at The Ronald McDonald House Near Loyola. In these comfortable and private accommodations, you’ll be near your child and will be able to visit him or her whenever you need to, night or day. You can read more about The Ronald McDonald House Near Loyola here.
If the House is full or you would prefer to stay in a hotel, click here to see a list of nearby accommodations.
Many patient rooms have a sleeper chair or parent bed for a parent to spend the night should your child be comforted by your presence.
What medical services do you offer?
We offer a full spectrum of medical care for children, from general wellness to thirty pediatric sub-specialties. We have received national recognition for excellence in pediatric neonatal care, cancer and other disciplines. Visit Our Services to view a complete list and learn more.
Do you offer any additional services for my family?
We offer a wealth of services to make you child’s stay more comfortable, including music, art and pet therapy, as well as recreational activities, games, active play and more. To learn more, visit our Child Life Program. We also have an education room and laptops to stay connected to your school and do homework.
Do you have locations near my home?
We provide pediatric services throughout the Chicagoland area, visit Our Locations to see a complete list of locations.
What about my child’s schoolwork?
While your child is undergoing medical treatment, we understand that it is very important that he or she is able to keep up in school. Within our hospital we have medical students, tutors and social workers that will connect with your school while you are here.
Will my insurance cover my child’s treatment?
To view a complete list of the insurance plans accepted by the Ronald McDonald® Children’s Hospital at Loyola University Medical Center, click here.
I need some information about my child’s condition. Where can I look?
When your child is sick, it’s important to educate yourself and your family on his or her condition. You can find information in our Health guide: search by keyword or by alphabet.
How can I donate to the Ronald McDonald Children’s Hospital of Loyola?
The Ronald McDonald® Children’s Hospital at Loyola University Medical Center is a non-profit organization, and relies on the generous contributions from supporters. To help us continue to provide compassionate care to children and their families click here.